Commitment to accessibility

Wall Street Metals. is committed to making the products and services offered through our website and mobile apps accessible to meet the needs of all our customers. We are striving to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.1 Level AA. In order to measure our progress in meeting these requirements, our website and mobile apps will be tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, as well as other tools which may help us in providing the best accessibility possible to our customers.

Wall Street IRA web accessibility initiative is an ongoing process, and we are committed to making continued improvements in the future. If you are a person with a visual impairment or other disability and would like to send us feedback about accessibility on Wall Street website or mobile apps, please contact us using one of the following methods:

Email: If you use this email address, please do not include your account or personal information. We take the security of our website, mobile apps, and your customer data seriously. If your feedback concerns your account, we ask that you communicate with us by calling us.

Phone: (877) 399-7222. Our customer care center is open from 9:00 am to 5:00 pm, Monday through Friday (Eastern time), and we have customer care representatives specially trained in assisting customers with accessibility matters.

Mail: 14 Wall Street, Manhattan, New York City, NY 10005


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FREE Fully Insured Shipping on orders over $500

Smaller orders incur a $19.99 shipping charge.

Home Storage Delivery

Once payment has been received our shipping department will email you a FedEx tracking number within 3 business days so you can track your delivery.

Please note that our precious metals insurance requires someone over the age of 18 to be home in order to sign for home storage delivery.

Peace of mind

IRA Custodians

Wall Street Metals will email you the forms your IRA custodian requires to be completed.  These must be signed by both parties (precious metals dealer & Account holder).

Once the paperwork and transaction is processed by your IRA custodian, Wall Street Metals will then electronically transfer your precious metals to your IRA custodian under Account holder.

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