We fully insure all shipments. Should anything happen while your package is in transit to you, it will be covered by our Lloyd’s Of London insurance policy. If we determine the package is lost or damaged, we file a claim. We reserve the right to re-ship your items or refund your money at our discretion.

We do not ship to US territories. Due to special requirements set by the postal systems & our precious metals insurance carrier, we are unable to ship outside of U.S. states.

All orders ship from our Delaware Depository in Wilmington, Delaware where our coins our stored.

All orders require a signature for delivery. Please note, per our Terms and Conditions, once a package shows delivered, our responsibility ends. Please be available and attentive to receive the package when the courier arrives. Due to COVID 19, couriers are not always getting the signature.

When you will receive your order depends primarily on three factors:

When we receive your payment (wires & ACH must be initiated/sent by you) Please note that you will receive a Paid email once your payment is received.

Holding period after cleared payment. Depending on your payment method, we will hold the order once payment is received and cleared. The hold periods by payment method are listed in checkout and in your confirmation email.

Shipping method and transit time. FedEx & USPS will be used. Tracking will be emailed to you 3 business days after payment processed.