Frequently Asked Questions
What payment methods do you accept?
We accept Visa, MasterCard, American Express & Discover. We also accept Bank Wire as a form of payment.
What states do you ship to?
The Lower 48 states only. Our precious metals insurance carrier only covers USA (excluding Alaska & Hawaii)
Do you offer international shipping?
No, our precious metals insurance carrier (Lloyd’s Of London) covers USA only (excluding Alaska & Hawaii)
When will I receive my order?
When you will receive your order depends primarily on three factors:
When we receive your payment (wires must be initiated/sent by you) Please note that you will receive a Paid email once your payment is received.
Holding period after cleared payment. Depending on your payment method, we will hold the order once payment is received and cleared. The hold periods by payment method are listed in checkout and in your confirmation email.
Shipping method and transit time. FedEx & USPS will be used. Tracking will be emailed to you 3 business days after payment processed.
I’m paying by Credit Card, is there a surcharge?
YES, when paying via Credit Card 3% surcharge is added at checkout.
To avoid this additional fee pay via Wire Transfer.
How do I buy coins to put in my IRA?
If you wish to have your coins held in an IRA we can act on your behalf and deal with your custodian to ensure safe, quick, and hassle-free delivery of your coins. Like us most IRA Trust companies also use Delaware Depository to hold your coins so this would be a simple electronic transfer, we sell the coins and transfer them to your IRA, once we are in receipt of full payment.
If you have any further questions about adding your coins into your IRA, please visit our FAQ’s.